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RestaurantPilot AI

Terms of Service

Last updated: November 13, 2026

Product: RestaurantPilot AI
Operator: Adrian Apps, a sole proprietor in Idaho doing business as RestaurantPilot AI
Contact: 1221adrian@gmail.com
Mailing address: 595 S Wooddale Pl, Eagle, ID 83616

1. Agreement

These Terms of Service (“Terms”) are the agreement between you and Adrian Apps, a sole proprietor in Idaho doing business as RestaurantPilot AI (“we,” “us,” or “RestaurantPilot AI”) for your use of the RestaurantPilot AI website and service.

By creating an account, signing in, submitting a demo request, or using the service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the service.

If you use RestaurantPilot AI on behalf of a restaurant or other business, you confirm that you have authority to bind that business, and “you” includes that business.

You must be old enough to enter a binding contract in your state (generally 18) and able to form a contract under U.S. law. The service is for restaurant businesses, not for personal, household, or child use.

2. What the service is

RestaurantPilot AI is software that helps local restaurants draft and manage marketing and guest-facing content, including:

  • draft replies to reviews
  • draft social posts
  • draft customer-support answers, based on restaurant information you approve
  • later, draft and send email campaigns to people who have agreed to hear from your restaurant

AI drafts are suggestions. They can be incomplete, outdated, or wrong. You (or someone you authorize) must review them before they are used.

Nothing is published or sent without your approval. We will not post a review reply, publish a social post, or send a campaign unless a user on your account approves it and the needed connection or recipient list is in place. You are responsible for what you approve.

Some tools may be labeled “Coming soon,” practice, or preview. Those tools may be incomplete, may not save data the same way as the live product, and may not be available on the public site.

We may change, add, or remove features. We will try to give reasonable notice of a change that materially reduces a paid feature you already subscribe to.

3. Accounts

You agree to provide accurate account information and to keep it current. Keep your password confidential and tell us promptly at 1221adrian@gmail.com if you think someone else has used your account.

You are responsible for activity on your account, including actions by teammates you invite. If your plan or restaurant has an “owner” role, that owner is responsible for connections (for example, Google Business Profile) and for billing decisions.

We may refuse, suspend, or close an account if we reasonably believe these Terms have been violated, if a bill is unpaid, or if we need to protect the service or other customers.

4. Your content and restaurant information

You keep ownership of the restaurant information, drafts, images, guest lists, and other content you submit or approve (“Your Content”).

You give us a limited license to host, process, display, and transmit Your Content only as needed to operate the service for you — including sending approved content to a platform you connected, sending an approved email campaign, and using AI providers to generate drafts from the information you provide.

You represent that:

  • you have the right to provide Your Content and to grant the license above
  • Your Content does not infringe someone else’s rights or violate the law
  • restaurant facts you approve (hours, prices, allergens, policies, and similar) are accurate enough for public or guest use
  • any guest email or contact list you provide was collected with permission to email those people about your restaurant

We do not claim ownership of your restaurant’s name, logo, or menus.

5. AI, accuracy, and things the service will not decide for you

RestaurantPilot AI uses automated tools to draft text. It is not a lawyer, doctor, dietitian, or substitute for your staff.

You agree that:

  • you will not rely on a draft as a guarantee of accuracy
  • food allergies, ingredients, nutrition, medical advice, refunds, complaints about illness, and similar high-risk questions must be handled by your staff, not left to an unverified draft
  • if a guest asks something that is not in the restaurant information you approved, the right response is to say you do not have that information or to take a message for your team — not to invent an answer
  • you will not use the service to create fake reviews, fake social proof, or misleading advertising

We may include notices in the product that an answer was drafted with AI. You should not remove a required disclosure.

6. Acceptable use

You may use RestaurantPilot AI only for lawful restaurant-business purposes. You agree not to:

  • break the law, including advertising, privacy, publicity, and anti-spam law
  • post or send content that is defamatory, infringing, deceptive, or harassing
  • create or solicit fake reviews, or offer incentives in a way that violates Google, other platform, or advertising rules
  • email, text, or otherwise contact people who have not agreed to hear from your restaurant, or keep contacting people who opted out
  • upload purchased, rented, scraped, or harvested contact lists
  • try to access other customers’ accounts or data, probe or disrupt the service, or bypass technical limits
  • resell the service or use it to build a competing product except as the law allows
  • submit malware, or misuse another person’s personal information
  • use the service if you are barred from doing so under U.S. law

We may remove content or suspend access if we reasonably believe this section was violated.

7. Connected platforms (Google, social networks, email)

Some features require you to connect a third-party account, such as Google Business Profile or a social network, or to use an email-sending provider.

  • Connections use official sign-in. We will not ask for your password for those platforms.
  • Your use of those platforms is also governed by their terms and policies. You are responsible for following them, including Google’s rules for Business Profile and reviews, and social networks’ rules for posting.
  • We may access, store, and use data from a connected platform only as described in our Privacy Policy, including the Google API Services User Data Policy and its Limited Use requirements when Google user data is involved.
  • If a platform changes, limits, or ends access, some features may stop working. We are not responsible for a third-party platform’s acts or outages.
  • You can disconnect a platform; already-published posts or replies may remain on that platform.

8. Email campaigns and CAN-SPAM

When email campaigns are offered, you agree that you are the sender of campaigns you approve. RestaurantPilot AI is a tool you use to draft and send them.

You agree to comply with the U.S. CAN-SPAM Act and related rules, including:

  • accurate “From,” “To,” and routing information, and subject lines that are not deceptive
  • a clear way to unsubscribe, honored promptly and within 10 business days
  • a valid physical postal address in commercial messages
  • no continued email to a person who has opted out

You agree not to use RestaurantPilot AI to send unsolicited commercial email. Our Privacy Policy has more detail on how we intend to support these rules. We may suspend sending if we reasonably believe a list or campaign violates the law or these Terms.

9. Plans, prices, and payment

Prices shown on the site are launch prices for the plans described there. Some agents or bundles may be marked Coming soon and cannot be purchased until we say they are available.

Online checkout is not open yet. When it is, we will process subscription payments through Stripe. By paying, you also agree to Stripe’s terms for the payment itself. We do not store your full card number.

When paid billing is turned on:

  • fees are charged in U.S. dollars on a recurring basis for the plan and billing period you select (for example, monthly), plus any applicable taxes
  • unless we say otherwise in writing, plans are per restaurant location as described on the pricing page
  • for Social, unused included posts do not roll over to a later period and are not refunded if unused
  • you can cancel in the billing settings or by emailing 1221adrian@gmail.com; cancellation stops future renewals, and you generally keep access until the end of the period already paid
  • except where the law requires a refund, fees already paid are not refundable, including unused posts or time left in a billing period

We may change prices or plan limits. A price change will not apply to your current prepaid period; we will give notice before it applies to a renewal, and you may cancel before the new price takes effect.

If a payment fails, we may retry, downgrade, or suspend the account after notice.

Until checkout is open, nothing on the site is an offer you can accept by paying online, and we are not collecting subscription fees through the website.

10. Intellectual property

RestaurantPilot AI, including its software, design, wording, and trademarks, is owned by us or our licensors. These Terms do not give you any right to our name or brand except as needed to use the service.

We may use feedback you send us to improve the product without an obligation to you.

If you believe content on the service infringes your copyright, email 1221adrian@gmail.com with a description of the work, the material you believe is infringing, your contact information, and a statement that you have a good-faith belief the use is not authorized and that your notice is accurate.

11. Privacy

Our Privacy Policy explains how we collect, use, and share information, including Google user data, Stripe’s role as payment processor, cookies, and how to ask us to delete your data. Our Privacy Policy is part of how we describe the service; these Terms control if there is a conflict about your contract rights, and the Privacy Policy controls if there is a conflict about our data practices.

12. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULL EXTENT THE LAW ALLOWS, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that drafts will be accurate, that the service will be uninterrupted or error-free, that reviews or posts will appear by a certain time, or that connecting a third-party platform will always work. You are responsible for reviewing approved content and for your restaurant’s compliance with health, advertising, employment, and other laws.

13. Limit of liability

TO THE FULL EXTENT THE LAW ALLOWS, WE AND OUR OWNERS, EMPLOYEES, AND PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST DATA, OR LOSS OF GOODWILL, EVEN IF WE WERE TOLD THAT KIND OF DAMAGE WAS POSSIBLE.

TO THE FULL EXTENT THE LAW ALLOWS, OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE AMOUNT YOU PAID US FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE CLAIM, OR ONE HUNDRED U.S. DOLLARS ($100) IF YOU HAVE NOT PAID US ANYTHING.

Some states do not allow certain limits, so some of this section may not apply to you. Nothing in these Terms limits liability that the law does not allow us to limit, including liability for fraud or for personal injury we cause through our own willful misconduct, where that cannot be waived.

14. Your responsibility if a claim arises

You agree to defend and indemnify us and our owners, employees, and providers against claims, damages, and reasonable legal fees that arise from: Your Content; a post, reply, or email you approved; your guest lists or contact practices; your use of the service in violation of these Terms or the law; or your violation of a third-party platform’s rules — except to the extent we caused the claim by our own willful misconduct.

15. Suspension and ending the service

You may stop using the service and ask us to close your account by emailing 1221adrian@gmail.com.

We may suspend or end the service or your account if you violate these Terms, if required by law, or if we discontinue the product. If we discontinue the product for a reason other than your breach, we will give reasonable notice when we can.

After an account is closed, your right to use the service ends. Sections that should reasonably survive (including your responsibility for approved content, payment obligations already incurred, disclaimers, limits of liability, indemnity, and governing law) will survive.

Our Privacy Policy explains how to request deletion of your data.

16. Governing law and disputes

These Terms are governed by the laws of the State of Idaho, without regard to conflict-of-law rules, and by applicable U.S. federal law.

You and we agree that the state or federal courts located in Idaho will have exclusive jurisdiction over a dispute arising out of these Terms or the service, except that either party may still seek temporary injunctive relief in any court of competent jurisdiction to protect its intellectual property or confidential information.

If you are a consumer entitled by law to the courts of your home state, this section does not take away a right the law says you cannot waive.

17. Changes to these Terms

We may update these Terms from time to time. We will post the new version and change the “Last updated” date. If a change is material, we will give additional notice (for example, by email or an in-product message). If you keep using the service after the updated Terms take effect, you agree to the new Terms. If you do not agree, you should stop using the service and close your account.

18. General

These Terms are the entire agreement between you and us about the service, and they replace earlier agreements about the same subject. If a court finds a part of these Terms unenforceable, the rest still applies. If we do not enforce a provision, that is not a waiver of our right to enforce it later. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of the business. These Terms do not create a partnership, employment, or agency relationship. There are no third-party beneficiaries except as stated in the liability and indemnity sections for our owners, employees, and providers.

19. Contact

Email: 1221adrian@gmail.com
Mail: Adrian Apps, 595 S Wooddale Pl, Eagle, ID 83616