Customer Support Agent
Answers guests at 2 a.m. — accurately.
Your Customer Support Agent answers common questions on your website using only information you've approved — menus, hours, FAQs, and policies. When it isn't sure, it says so and hands the question to your staff.
Coming soon · launch price
$79/month
This agent is coming soon and cannot be purchased yet.
What it does
- Answers guest questions using only restaurant-approved information
- Covers menus, hours, location, parking, and policies
- Escalates uncertain or sensitive questions to your staff
- Gives you a log of questions so you can improve your FAQs
What it never does
- Does not take payments or process orders
- Does not guarantee allergen or dietary safety — those questions go to staff
- Does not make reservations unless a booking system is separately connected
- Never invents answers outside your approved information
Usage limits
- Up to 100 website chat conversations per month
- Restaurant-specific FAQ responses
- Escalation to your staff
These limits apply to the launch plans and may be adjusted before general availability.
Approval & connections
You approve the knowledge it uses. Anything outside it is escalated to staff.
Connection needed: A small snippet added to your website (planned). Connections are not live yet — they'll be set up with you during onboarding.
Pairs well with
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Up to 40 approved posts per month across Instagram, Facebook, TikTok, YouTube, and X. Each platform version counts as one post.
Email & Loyalty Manager
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Ready to meet your AI team?
Book a short demo. We'll walk through each agent with your own menu and reviews in mind. Launch prices are shown for planning; online checkout isn’t open yet, so booking a demo is the next step. No commitment, no payment.